Digital Technical Analyst

David Jones has been shaping the way Australians shop for over 185 years, and today that legacy lives just as much online as it does on the floor of our iconic stores. If you're a technically minded analyst who wants to see your work translate directly into better digital experiences for our customers, this is a role worth considering!

What You'll Be Doing

As a Digital Technical Analyst embedded within the Omni Digital team, you’ll operate at the intersection of data, technology, and customer experience—turning complex digital signals into clear, actionable insights. Based at our Melbourne CBD office, your key responsibilities will include:

• Owning the integrity of digital analytics implementation across web and app platforms, including tagging, tracking, and data layer management
• Leading and maintaining accurate data flows from Google Analytics into BigQuery and Snowflake, ensuring data quality, consistency, and scalable structure
• Monitoring, diagnosing, and improving data quality issues, working across engineering, product, and analytics teams to refine and optimise data pipelines
• Partnering with product and engineering teams to define measurement frameworks aligned to commercial and customer outcomes
• Working with Digital Trading teams to support delivery day-to-day trading insights to support performance optimisation
• Producing analysis and reporting that connects digital behaviour to trading performance and omnichannel outcomes

What You’ll Need to Thrive

• Proven experience in a digital analytics or technical analyst role, ideally within retail or eCommerce
• Strong hands-on experience with Google Analytics 4, including implementation, tracking design, and optimisation
• Practical experience working with BigQuery and Snowflake, with a focus on structuring, validating, and maintaining high-quality datasets
• Experience working with tools such as Sigma for reporting and data exploration
• Knowledge of tag management systems (Google Tag Manager) and data layer implementation
• Track record of monitoring and improving data quality across systems and pipelines
• Experience supporting omnichannel or unified commerce environments, where online and in-store data intersect
• Strong communication skills, with the ability to translate technical outputs into clear, commercially meaningful insights

Why David Jones

David Jones offers something few retailers can: a genuinely omnichannel environment where digital and physical commerce are deeply connected, giving analysts a richer and more complex data landscape to work with. You'll join a collaborative Omni Digital team that values curiosity and rigour equally. Beyond the work itself, you can expect generous staff discounts, flexible working arrangements, and real scope for career development within one of Australia's most recognised retail brands. Our Melbourne CBD location puts you at the centre of the business, close to the people and decisions that matter.

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