Module Repairer

Your NEXT Opportunity

An exciting opportunity is available to join Next Payments in the role of ‘Module Repairer’. With new product launches, strong business growth (increasing from 110 employees in 2021 to 189 employees currently), and recently winning major tenders, it is an exciting time to join Next Payments!

The Role

As the Module Repairer, you are responsible for recycling parts by repairing faulty modules and achieving a higher rate of repair as opposed to writing off faulty modules. This role involves fulfilling the following:

• Diagnose faults and repair faults in ATM modules, including cash recycler, cash redemption terminal, and cash express components.
• Circuit board repairs.
• Complete repairs, testing and configuration within the SLA.
• Update software before shelving repaired parts.
• Complete detailed service reports, including updates, closing notes, and parts used.
• Assist with the refurbishment and staging of ATMs
• Identify and escalate recurring faults caused by defects or user errors.
• Verify and log all parts received in the warehouse, ensuring accurate entry into Salesforce, including serial numbers where applicable.
• Assist with general warehouse duties, including stocktaking, dispatch and receivables, and organising racks.
• Maintain warehouse compliance in line with the company OHS guidelines

About You

• Experience in a similar role repairing a range of different electronic/mechanical modules
• Experience in a role that involved completing technical documentation of repairs
• Strong technical and/or electrical aptitude
• VCE/HSC or equivalent.
• Tertiary qualifications in IT, Business, accounting, or industry certification highly desirable
• Basic computer skills

The Perks!

• Friendly, fun, and supportive work environment - we are extremely proud of the culture we have created!
• Strong commitment to staff enjoyment with our Social Club Committee scheduling fun afternoon activities to give staff the opportunity to step away from the office and socialise with colleagues.
• True appreciation and recognition of hard work
• Established internal career progression pathways
• Company training and development policy with opportunities for supported participation in external certifications and courses

About Us

Established in 2013, Next Payments is one of Australia’s strongest, multi-award winning and fastest growing payments companies. Headquartered in Melbourne with branches in Sydney, Brisbane, and Wellington, we are 97% Australian, and 3% New Zealand owned with Macquarie Group being our largest shareholder.

At Next Payments, our success is due to our proven and reliable products and services, ensuring the seamless operation of our customers’ businesses. We provide end to end solutions in the payments space, including ATM installation and services, issuing, and managing digital wallets, QR code payments, debit and prepaid card issuing, and bespoke customer experience integration.

We are an equal opportunity employer and value diversity at our company. We actively recognise our committed people and provide exciting learning and career development opportunities.

At Next you will matter, whatever it takes! We call it Next Respect.

Next Payments is environmentally conscious and after 3 years of hard work, we are proudly Carbon Neutral certified!

How to Apply

If you would like to join Next Payments, please send us your resume and a short cover letter - We want to hear from you personally and understand why this role and our company is of interest!

Please note that only candidates required for interview will be contacted.

You must have the right to live and work in Australia to apply for this position.

Next Payments is not accepting inquiries from recruitment agencies for this position.