Office Assistant - Customer Service

Are you someone who takes initiative, thrives in a fast-paced team environment, and takes pride in helping those around you succeed? If so, we’d love to hear from you.

We’re seeking a motivated and enthusiastic team member to join our office team in Singleton. This is an opportunity for someone who enjoys being involved, supporting their colleagues, and playing an important role in keeping a busy office operating smoothly and efficiently.

You’ll be responsible for a range of office administration tasks, customer service, and managing phone enquiries. This role is ideal for someone with strong experience in these areas who brings energy, initiative, and a collaborative, team-focused mindset.

The successful candidate will be someone who strives for excellence, contributes positively to the workplace culture, and helps maintain a high-performing, productive, and supportive office environment from day one. We’re looking for someone who is organised, proactive, and enjoys being part of a busy, high-performing team.

Strong Administration & Customer Service Experience You have experience in various areas of office administration, customer service, and managing customer enquiries. You’re adaptable, eager to learn, and willing to develop your skills through our established processes and training.

Strong Systems & Technology Skills You are confident using systems such as NetSuite CRM, have strong Excel skills, and can independently troubleshoot everyday computer and system issues.

Professional Approach & Positive Attitude You take pride in your presentation, work ethic, and the quality of your work. This is a fast-paced environment, and we’re looking for someone who brings energy, initiative, and a commitment to performing at their best.

Career Growth Opportunities

This role is an opportunity to build a long-term career with us. As you develop your product knowledge, customer relationships, and understanding of the business, there are opportunities to grow into sales, leadership, and management roles. We are committed to developing our people from within and providing the training, support, and opportunities needed to expand your skills, responsibilities, and career.

Our Team & Culture

We’re a close-knit, results-driven team based in Singleton where everyone plays an important role and supports each other to achieve great outcomes. You’ll work alongside experienced administration, sales, and customer service professionals in a collaborative environment where accountability, teamwork, and a positive attitude are valued. If you take pride in doing things well, support your teammates, and enjoy contributing to a successful team, you’ll fit right in.