AO5 Senior Business Support Coordinator

About the role

Join a high-performing team, for a large QLD Government Department Government department responsible for delivering critical construction projects and maintenance services across the state is seeking an experienced Senior Business Support Coordinator. This role will support a high-priority Aged Work Order Project, with a focus on driving operational improvements and reducing backlog.




Working closely with regional teams, contractors and internal stakeholders, you will play a key role in driving efficiency and ensuring consistent service delivery outcomes.

Key responsibilities:

• Coordinating and overseeing aged work orders and backlog management activities
• Managing escalated work orders and ensuring prompt resolution and follow-up
• Liaising with internal and external stakeholders to support effective project delivery
• Contributing to process improvements and workflow optimisation initiatives
• Monitoring progress, preparing reports, and maintaining accurate documentation
• Assist in implementing improved processes, controls and workflow efficiencies

About you

• Highly organised with proven administration coordination experience
• Experience within construction, maintenance services or infrastructure is highly desirable
• Experience in work order management or operational support functions (highly desirable)
• Exposure to process improvement or workflow coordination
• Strong communication and stakeholder engagement skills
• Proficient in Microsoft Office Suite (Excel, Word, Outlook)
• Experience supporting fast-paced or high workload teams

Apply
To be considered for this position, please apply directly below, with an updated CV and cover letter in Microsoft Word format. Alternatively, email Louise Clark directly at View email address on au.fitly.work or call me on View phone number on au.fitly.work 
Please reference JobID:  1624587
Reference number: 1624587
Profession:GovernmentGovernment

Company: empire group
Date posted: 28th May, 2026