Customer Service & Sales Consultant

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you'd like to know a little more, here's something we prepared earlier: Life at Telstra

We offer the perkiest of perks.

When it comes to rewarding our people, we've got so much to be excited about. Some of these include:

• 30% off Telstra services
• Exclusive discounts and offers across 240 brands and partners
• A flexible, inclusive approach to parental leave - do it your way!
• Unlimited access to 17000 learning programs - something for everyone!
• Monthly performance rewards and recognition programs
• There's more! Benefits Your Way - Telstra

We're hiring.

• Locations: we are currently hiring across:
  • TRARALGON
  • SALE
  • BAIRNSDALE
  • WARRAGUL
  • WONTHAGGI

• Casual, Part Time- and Full-Time roles available
• Store hours vary - search your store

Is it you we're looking for?

We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

• The ability to easily build a connection with a variety of new and existing customers
• An appetite to quickly develop customised solutions for customers
• A drive to reach (and exceed!) sales targets and KPIs
• The hunger to learn and grow within the role (and beyond!)
• A positive and resilient approach to customer service within a busy environment
• Experience in a customer-facing role