Product Owner

Product Owners are accountable for maximising the value of the product within constraints and delivering agency outcomes. Product Owners advocate for prioritisation of the backlog aligned to business and technology strategy. Product Owners enable the Scrum Team to deliver customer centric solutions and manage competing business priorities.

Requirements

Key duties and responsibilities

Product Owners work with the Product Management team, Business area subject matter experts, design and architecture and other scrum team members. Product Owners have the following responsibilities: 

• Connecting with the customer (scheme business area staff and participants); understanding and articulating customer and stakeholder needs and expectations, understanding and communicating constraints, identifying problems and developing whole-product solutions to improve the administration of our schemes or uplift agency capabilities.
  
• Shape solutions which balance desirability, viability, and feasibility in collaboration with the team, design and architecture.
  
• Collaborate with business and the scrum team to deliver value and build the right thing; managing and prioritising the scrum team’s backlog, providing confidence in the delivery of your roadmap, guiding story creation and acceptance, and supporting the architectural runway. 
  

• Stakeholder engagement to collect continuous feedback to refine the Agile Release Train (ART) objectives and to shape solutions which balance desirability, viability, and feasibility in collaboration with the team, business design and architecture. This may involve engaging with business on a range of options for identified problems, articulating the effort involved (time and resources), the impacts of different solutions/options and negotiating any trade-offs.
  

• Drive product development and engagement , including consultation with Change Program stakeholders and related activities, to define current and future product enhancement to meet customer needs and maximise return on investment.
  

• Participate in ceremonies and events which form part of the ways of working. This also means taking a lead role in facilitating discussions in PI Planning events and being open and transparent in identifying, managing or escalating issues, dependencies, risks, duplication, and opportunities for re-use with other Product Owners, scrum team members and staff across the broader Change Program. 
  

Personnel requirements

Product Owners should have the following experience:

• 5+ years of experience as a Product Owner and similar roles (for example Business or System Analyst).
  
• Understanding of the  Digital Service Standard .
  
• Relevant qualification in Product Ownership or related Agile/SAFe certifications.
  
• Experience in working in the Microsoft stack such as Dynamics 365 and Blazer or blockchain technology.