Program Support Officer, Representation Reviews

Join the Victorian Electoral Commission as a Program Support Officer, Representation Reviews and support a major program of ward boundary reviews ahead of the 2028 council elections. Working within a collaborative team, you will provide administrative and public consultation support, respond to community enquiries, coordinate submissions and help deliver activities that contribute to fair and equitable representation for Victorian communities.

• Fixed-term opportunity (to March 2028)
• VPS Grade 3.1 $81,496 - $90,227 plus superannuation  
• Location: Collins Street CBD  
• Hybrid working arrangements available  

Why join us 

At the Victorian Electoral Commission (VEC) we are not just about elections, we are about enabling all Victorians to actively participate in their democracy.  The VEC conducts state and local council elections and is responsible for promoting public awareness and understanding of electoral issues in the Victorian community. Our goal is to be change ready and responsive to legislative changes and community expectations in a dynamic and complex operating environment.  

We provide a values driven workplace culture with a passion for excellence and innovation in the services we provide. We offer a supportive environment that encourages professional development and provide opportunities to broaden your experience through internal working groups and committees across VEC branches.  

Apply now to make a meaningful contribution to the democratic process.  

About this opportunity 

Reporting directly to the Public Consultation Manager within the Public Consultation Team, this role supports the broader program team completing ward boundary reviews before the 2028 council elections. The Public Consultation Team provides support for all aspects of public consultation for the program, from responding to public enquiries about the reviews, to processing submissions from the public and managing online public consultation events. Ward boundary reviews are carried out under the Local Government Act 2020 and aim to maintain fair and equitable representation for voters, consistent with legislative principles and good practice for representative democracies. 

About the team 

The Electoral Representation Team leads the VEC's support and delivery of state and local government representation reviews, including support for internal and external review panels. During representation review events, an expanded team is established to deliver review programs. 

The Public Consultation Team will work closely with the program's Research and Geospatial teams to deliver the upcoming ward boundary review program and provide high-quality advice and support to the ward boundary review panel. 

A day in the life of a Program Support Officer 

You will support the delivery of public consultation activities for the review program, and where required, support internal meetings and the broader program team.  

Your role focuses on responding to public queries (phone and email), receiving and processing public submissions, contacting submitters to process submissions and schedule public hearings, and supporting the delivery of public consultation events.  

You will work closely with others, follow clear direction, and adapt quickly as priorities shift, particularly during peak periods leading up to public submission deadlines and during public hearings. 

About you

• Providing effective administrative and project support in a fast-paced environment, including maintaining records and supporting delivery to agreed timeframes.
• Producing accurate and timely work that contributes to team objectives.
• Working collaboratively with others and communicating clearly and professionally with internal and external stakeholders.
• Responding quickly to changing priorities, identifying and escalating routine issues or risks, and managing competing demands during peak periods.
• Working respectfully with people from diverse backgrounds and contributing to a safe, inclusive and productive workplace.