Receptionist / Administration Assistant

Receptionist / Administration Assistant

St Leonards, NSW | Full-time, Permanent | $75,000 + Super

About the Role
We are partnering with a well-established and highly regarded accounting practice based in St Leonards to recruit a professional and organised Receptionist / Administration Assistant.

Reporting to the Office Manager, you will be the first point of contact for clients while providing administrative support to a busy team of accountants. You'll play a key role in ensuring the office operates smoothly, delivering exceptional client service and supporting the team across a range of administrative tasks.

This opportunity would suit someone who can confidently manage multiple priorities and takes pride in providing a high level of support to both clients and colleagues.

Key Responsibilities

• Answer incoming calls and respond to client enquiries in a professional and timely manner
• Act as the first point of contact for clients and visitors
• Manage appointments, diaries and calendar bookings
• Draft and prepare client correspondence and letters
• Follow up on emails and outstanding client requests
• Maintain accurate records, documents and spreadsheets
• Provide administrative support to accountants and the wider team
• Assist with document preparation, filing and data entry
• Support the day-to-day operations of a busy accounting practice
• Build and maintain positive relationships with clients and stakeholders

About You

• Previous experience in a Receptionist, Administrator, Office Coordinator or Customer Service role
• Professional and confident communication skills with an excellent phone manner
• Strong organisational skills with the ability to manage multiple tasks and competing priorities
• High attention to detail and strong administrative capabilities
• Ability to remain calm and professional when dealing with challenging situations
• Proactive approach with a strong sense of accountability and ownership
• Proficient in Microsoft Office, including Word, Outlook and Excel
• Comfortable working both independently and as part of a team
• Experience within an accounting practice or professional services environment will be highly regarded

Role Details

• Full-time, permanent position
• Office-based role (Convenient St Leonards location)
• Monday to Friday, 9:00am – 5:00pm
• Salary: $75,000 + Super