Scheduling Officer

Looking for a customer-focused Scheduling Officer with strong administration and coordination skills.

This regional authority serves a vibrant community in Queensland, delivering essential services, infrastructure, and local governance. It oversees urban development, environmental sustainability, and community programs, ensuring the region thrives economically and socially. With a strong focus on innovation and liveability, it supports local businesses, tourism, and recreational spaces, making the area a great place to live and work.

Y our new role

• Schedule and allocate maintenance work requests to internal teams using corporate systems
• Receive and manage customer enquiries, investigating requests and providing timely updates
• Coordinate and track work orders to ensure efficient service delivery
• Maintain accurate records and update information across multiple systems
• Liaise with internal teams and stakeholders to support the resolution of maintenance requests
• Prepare and maintain administrative documentation, reports, and correspondence
• Assist with process improvements and contribute to operational efficiency
• Deliver high levels of customer service in a fast-paced environment

Wh at you'll need to succeed

• Strong customer service and communication skills
• Previous administration, scheduling, or coordination experience
• High level of computer literacy and experience using corporate systems and Microsoft Office
• Accurate data entry and record management skills
• Ability to investigate enquiries and resolve issues effectively
• Strong organisational and time management skills
• Ability to manage multiple priorities in a high-volume environment
• Current Queensland C Class Driver's Licence
• General Construction Induction (White Card) highly regarded

What you'll get in return

This is a great opportunity to join a busy team on a temporary contract through to January 2027. In this customer-focused scheduling role, you'll coordinate maintenance work requests, manage enquiries, and support service delivery through accurate administration and stakeholder communication. Offering a competitive rate of $49.79 per hour, this position is ideal for an organised administrator who thrives in a fast-paced environment.

What you need to do now

If you're interested in this role, applications can be submitted via the "apply now" button. Please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Tanaya Tolson on View phone number on au.fitly.work.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.