Administrative Officer - Emergency Medicine

Monash Health exists to reimagine care, so that people can live their best lives.

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

Joining our team as an Emergency Administration Officer, your desire to help others especially in their urgent situations, will be well met by this job. You will be the first contact for many visitors to our 24 hour emergency area.

You must create an excellent first impression of Monash Health by providing a friendly, courteous, and professional greeting to all visitors to the Emergency Department either by telephone or in person, and to support them in relation to the purpose for their contact and/or visit. Along with other Administration tasks as they arise.

The Emergency Department Administrative Officer position is a key multi skilled role in registering, admitting, transferring, and discharging all patients who attend the Emergency Department. The role also provides administrative support to the medical and nursing staff and responding to patient enquiries within the Emergency Department.

This roster outlines the Long Service Leave coverage arrangements for the period from 5 October 2026 to 31 January 2027.

Week 1

Shift

Week 2

Shift

Monday

NA

Monday

NA

Tuesday

2300-0700

Tuesday

2300-0700

Wednesday

NA

Wednesday

NA

Thursday

NA

Thursday

NA

Friday

1500-2300

2300-0700

Friday

2300-0700

Saturday

1500-2300

Saturday

NA

Sunday

NA

Sunday

NA

For a confidential discussion and to explore this opportunity further, please reach out to Josephine Xanthis - Casey Emergency Department - Administrative Team Lead on View phone number on au.workus.org.

Position Description can befound here

Our Culture and Values

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.

We are Full Hearted, Open Minded  and All In,  enabling excellent service delivery and a positive candidate and employee experience every time .

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

Applications close: Wednesday 26th August