Receptionist / Administration Assistant - Aboriginal Identified - Darwin

Do you want to be part of a values-driven Aboriginal organisation working to make a difference in remote Northern Territory communities?

What We Offer:

• Generous salary + Super + up to $15,899 tax-free salary packaging!
• 6 weeks Annual Leave with 17.5% annual leave loading.
• Professional development opportunities.
• Be part of a values-led team improving safety and empowerment across remote NT communities.

About NAAFLS

NAAFLS (North Australian Aboriginal Family Legal Service) is an Aboriginal Community Controlled Organisation and the only victim-based Aboriginal legal service in the Top End. We provide culturally safe legal assistance and support to Aboriginal and Torres Strait Islander victim-survivors of domestic, family, and sexual violence across more than 40 remote communities.

We’re entering a new and exciting phase with the recent launch of the Leaving Violence Program (LVP). As our Administration Officer, you’ll play a key role in supporting the LVP Team.

About the role:

The Administration Officer for the Leaving Violence Program at NAAFLS will be responsible for providing administrative support to ensure the efficient operation of the program. This role will involve working closely with client support officers and case workers to deliver culturally safe and holistic services to Aboriginal and Torres Strait Islander people who have experienced domestic, family, and sexual violence in remote communities in the Top End region of the Northern Territory. This is an on-site position.

Key Responsibilities:

1. Maintain the reception area of the Darwin Office.
2. Provide frontline information on NAAFLS services.
3. Process client intake enquiries.
4. Monitor, screen and redirect calls and visitors.
5. Enter information into NAAFLS electronic document storage system.
6. Contribute to the ongoing development and maintenance of processes and procedures.
7. Maintain and manage adequate levels of stationery and tea-room supplies.
8. Provide secretarial support for Staff meetings including setting up relevant equipment.
9. Participate in organisational wide meetings, workshops and planning sessions as required.
10. Undertake training/professional development as required.
11. Promote and maintain safe work practices in accordance with NAAFLS WH&S Policies and Procedures.
12. Undertake other duties as reasonably directed.

What You'll Bring

Essential:

• Ability to provide a high level of customer service to internal and external clients while maintaining confidentiality and sensitivity.
• Knowledge and experience in administrative procedures.
• Demonstrated ability using a range of computer programs and databases.
• Excellent attention to detail and proven ability to exercise initiative, determine workload priorities and complete tasks within required timeframes.
• Ability to work proactively without direct supervision.
• Demonstrated ability to perform as a reliable, productive and constructive team member.
• Must obtain a Working With Children Clearance (WWCC) and a satisfactory Criminal History Check.
• Possess a current ‘C’ Class NT Drivers Licence.

How to Apply

Applications Close: Thursday 17 July 2025!

Please note applications will be assessed as they are received!

Submit a one-page summary addressing the selection criteria and your current CV or resume.

Want to know more about who we are and what we do? Visit naafls.com.au.

For more information - email View email address on jobs.swagapp.com

This is your chance to contribute to meaningful, community-led change and be part of the movement to end violence and empower women and families in the Top End.