Junior Platform Engineer

Junior Platform Engineer

• Clerk Grade: DCS Clerk Grade 5/6
• Salary : $99,938 - $110,271 + 12% Super and Leave Loading
• Employment Type : Ongoing permanent full time
• Location : Sydney CBD with 50% of office attendance required per fortnight. Flexible working arrangements available.

About DCS & GTP

The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. DCS is undertaking an ambitious digital transformation of government services, underpinned by its Digital Government Strategy.

Government Technology Platforms (GTP) enables NSW government through the provision of core and common digital capability including cross sector leadership and delivery of ICT infrastructure and digital services aligned to the NSW Government ICT Strategy.

About the Role - Your main responsibilities will include:

• Drive DevOps Adoption: Ensure the adoption of DevOps practices, continuous improvement, and performance metrics.
• Provide coaching and professional development initiatives to align resources to deliver high-quality, efficient, and compliant services, ensuring a positive customer experience.
• Technical Expertise: Offer technical expertise in product development and platform solution design. Work across product teams as part of the discovery process to foster a culture of collaboration and ensure optimum service delivery.
• Process Implementation: Design through consultation and implement approved processes (document and train).
• Lifecycle Management: Build, fine-tune, and manage the software development lifecycle framework. Apply best practice methodologies and industry-recognized standards to improve the quality, security, and reuse of platform products and reduce operational risk.
• Framework Integration: Integrate, consolidate, standardize, and automate the framework in close collaboration with development teams to deliver high-quality services.
• Discovery Participation: Initiate or participate in the discovery process with cross-functional product teams to ensure optimal service delivery.
• Strategic Partnership: Partner with colleagues and key stakeholders on strategy and vision to develop, establish, and maintain fit-for-purpose digital services to deliver valuable solutions for customers.

About You - To be successful in this role, you will have:

• Extensive DevOps Experience: At least 5 years of demonstrable hands-on experience in DevOps technologies, including automation development, build and support of CI/CD pipeline, orchestration, microservices or containers, and observability stacks.
• Frameworks and Compliance: More than 2 years of immersed experience adopting ISO27001, ACSC Essential 8 Maturity Model, NIST, CIS, and PCI-DSS frameworks.
• Infrastructure Knowledge: Advanced knowledge in infrastructure coding, CDK or Terraform.
• Methodologies: Deep familiarity with ITIL and Agile frameworks.
• Communication Skills: Matured communication skills across all levels of the organization.
• Team Collaboration: Ability to work closely with a team of software and hardware engineers from different disciplines as well as business analysts; capable of working under high pressure and tight timeframes.
• Flexibility: Willingness to work outside business hours to deliver business functionalities.
• Learning and Teamwork: A reliable and fast learner who is an excellent team player.
• SAFe experience.

Applying is easy!

Launch your career to the next level by submitting your resume and a cover letter (cover letter maximum 1 page) outlining how you meet the skills and experience of this role. We will then get back in touch after the closing date with the next steps.

Why work for us?

There are lots of reasons why a role with us is rewarding - working with us gives you:

• The opportunity for meaningful work that matters to all of us in NSW
• Hybrid working and generous leave conditions, so you can make time for what coun
• Much more than just a job, you can build a career here
• Unmatched opportunities for growth and development.

Benefits of working for DCS

• Accrued flexible leave
• Hybrid working options- flexibility to work from home and office
• Generous leave entitlements including up to 14 weeks parental leave and flex leave
• Access to health and well-being programs including Fitness Passport
• Competitive pay and conditions

AI Statement

The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here

GTP embraces the use of AI to enhance productivity and creativity. In the Assignment to Role process, AI tools should use solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience.

This recruitment process may be used to create a Talent Pool for similar opportunities that become available over the next 18 months.

Essential requirements

To be considered for roles in the NSW public sector, applicants must:

• Be NSW residents or willing to relocate.
• Ongoing (permanent) roles require Australian citizenship or permanent residency.
• Temporary roles require valid work rights for the full duration of the role.

More information is available in the PSC Essential Requirements Factsheet.

Salary Grade 5/6, with the base salary for this role starting at $99,938 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Esther Dah via ***email_hidden***.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday, 27th of May 2026 at 10:59am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact ***email_hidden***.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process