Join our team!
You'll work across different platforms providing onsite helpdesk, level 2 and level 3 technical support to NIDA staff and students, with IT Systems implementation and maintenance as required.

About You
Essential:
• Overall understanding of IT systems, hardware, and software.
• Technical Understanding
 Cloud Technologies – Azure Admin Portal & Office 365 Admin Portal
 Server operating systems (Linux Server, Windows Server) – Build and Manage
 Desktop operating systems (Windows 10, OSX) – Build and Manage SOE
 Active Directory, DNS, DHCP, RADIUS
 Network switching, Wi-Fi, routing, and firewalls.
 Experience with servers and storage arrays.
• Communication
 Demonstrated commitment to providing excellent customer service with experience to assistance to our stakeholders through our NIDA Helpdesk
 Proven ability to communicate technical information and impart technical knowledge to a non-technical audience e.g., students and clients.
• General
 High level of attention to detail in work and documentation approach
 Relevant IT educational Degree and/or certification
 Information Security principles and practices
• Has a working with Working with Children Check or ability to show a valid check prior to starting.
• Previous experience in a similar role.

Desirable:
• Mobile Device Management – Intune & JAMF (Administrator Level Experience)
• Experience in a not for profit and/or government or educational environment.
• Interest in the performing arts.

Please download the full position description for more information about this role from our website

About the role
This is a full-time 2-year contract. The base annual salary range is $92,674+ 11% Superannuation, based on a 38-hour working week.

Please include the following in your application
1. A cover letter that demonstrates your understanding of and capacity to undertake the role, including your ability to meet the selection criteria.
2. Your C.V. including two referees who can comment on your professional experience.

Please note
You are required to have the right to live and work in Australia to apply for this role. This role is not suited to a working holiday visa holder.
A valid Working with Children Check for NSW is essential. Having one or being willing to get one and to support and implement NIDA's Child Safe Strategies is necessary to undertake this role.

Closing Date
5:00pm, Friday 19th of April 2024. Only applicants who are shortlisted for interview will be contacted.

How to apply
To apply and for further information about this role, including a full position description, please visit NIDA’s website:

Further information
For a confidential discussion about this role, please contact [email protected]

As part of NIDA's commitment to equity and inclusion, we strongly encourage applications from people who identify with historically excluded communities such as First Nations, culturally and linguistically diverse, LGBTQI+ and people with disability. All applications will be considered without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

The National Institute of Dramatic Art (NIDA) is Australia’s premier training ground for future leaders and practitioners in the dramatic arts. Located at Kensington in Sydney, it is a Centre of excellence in education and training. NIDA is unique in the world for its practice-based and industry-relevant training in the range that it offers which includes Acting, Design, Costume, Properties and Objects, Technical Theatre and Stage Management, Scenic Construction, Writing for Performance, Directing and Cultural Leadership.

Systems Engineer